This will loosen the tension on the deadbolt allowing it to retract and the door to open.
Pella door lock stuck.
Lubricate the hinges with silicone spray or 3 in 1 oil.
Loosen them a turn to relax the tension.
If either does not operate when the door is open the hardware needs to be replaced.
I cannot open my pella storm door step 1.
The inside hinge rail screws could be too tight.
Pella does not have instructions readily available for fixing locked shut doors.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.
Contacted pella storm door service at 866 809 9460.
Once the door is open operate the handle and turn the deadbolt.
Spray a silicone spray lubricant into the door s latch mechanism.
Pry off the plastic covers loosen the screws and slide the strikes up or down a few millimeters.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
The door opening may be out of square which can happen as a home settles.
If your door is new the hinges could be tight until they receive some use.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
The door might be difficult to latch and release if the strikes are misaligned.
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Wipe off any excess lubricant with a rag.